Tap (the File Explorer icon) on the taskbar area. Sony doesn't support the Windows 10 for vaio duo 13 now. Everything else is there as per, including battery care function that I've read can also oddly disappear. After first Windows update it lossed the function. ... \ProgramFiles\Sony\VAIO Control Center\Version.txt. Open the Pairing Tool folder in the C:\Windows\Drivers\EXE folder. I bought this laptop second hand so wanted to format and clean install windows. All is fine except that the backlit keyboard options in the control center do not appear. Therefore, if you wish to install this release, simply make sure that your computer OS is supported, save the package, extract it if necessary, run the available setup, and follow the on-screen instructions for a complete installation. ; At the User Account Control screen, click Yes. Find out if your PC is supported for Windows 10, get drivers, and more. It is interesting that after installing Windows 10 keyboard "alt gr" button runs correctly. Set the power and touch pad on/off switch for Keyboard to OFF. ; Go to the directory where the file was downloaded and double-click the EP0000605041.exe file to begin the installation. Sony support for the Windows 10 Upgrade varies by model. Choose a PC category Notebook Desktop Digital Living/Home Hey, I have a sony vaio laptop (VPCCA3C5E) which after an update of windows (10) has stopped working. Turn on your VAIO computer and sign in to the computer as a user with administrative rights. Download and Installation Instructions. Download the EP0000605041.exe file to a directory on your computer, and make note of this directory for reference. The latest version of this update is compatible with most commonly used versions of Microsoft Windows: Windows 10 (32/64 bit) Windows 8.1 (32/64 bit) ... Make sure to log in as an Administrator on your computer. ... \ProgramFiles\Sony\VAIO Control Center\Version.txt. VAIO Touch Search Update (Windows 8.1 64bit, Windows 8 64bit) Release Date: 04/18/2014 04/18/2014 Sony Video Processor Update (Windows 8.1 64bit, Windows 8 64bit) Release Date: 01/15/2014 Driver update from device manager didn't solve the problem. To guide you in the right direction, I need a few more information from the computer that has the issue. I tried several things I found on the net. Based on the description, it appears that backlight is not working on the Sony VAIO S keyboard after upgrading to Windows 8. The latest version of this update is compatible with most commonly used versions of Microsoft Windows: Windows 10 (32/64 bit) Windows 8.1 (32/64 bit) ... Make sure to log in as an Administrator on your computer. Keyboard Receiver Firmware 1.89 (Windows 10 32bit/64bit, Windows 8.1 32bit/64bit) Supports switching function for enabling/disabling touchpad gesture functions Download Tap the Desktop tile on the Start screen to open the desktop.